Welcome to ScientiaEdu – Teaching Jobs.
Website: www.scientiaedu.com
ScientiaEdu is an online digital platform designed to connect teachers, tutors, candidates, schools, educational institutions and employers for teaching and education-related opportunities.
As ScientiaEdu primarily provides digital platform-based services, there are generally no physical products, goods or items delivered to customers. Therefore, a conventional return or exchange process does not apply.
This policy explains our approach to refunds, cancellations and paid digital services.
1. No Return of Physical Products
ScientiaEdu does not sell or dispatch physical products through the Website.
Therefore:
- No physical product return facility is applicable.
- No product exchange facility is applicable.
- No physical-product replacement facility is applicable.
2. No General Refunds
Payments made for digital services, paid listings, subscriptions, promotional services or other paid features on ScientiaEdu are generally non-refundable once the service has been activated, published, processed or made available to the user, except where a refund is required under applicable law or expressly agreed by ScientiaEdu.
Examples may include:
- Paid job postings
- Featured job listings
- Employer subscriptions
- Candidate-related paid services, if introduced
- Profile promotion services
- Advertisement or promotional services
- Other digital services offered through ScientiaEdu
Because these services are delivered digitally, they generally cannot be returned after activation or use.
3. Job Posting Services
Where an employer pays for a job posting or related service, the payment is generally non-refundable after the job listing has been:
- Submitted and processed;
- Published;
- Activated; or
- Made available through the Website.
Employers should carefully review their job information before submitting a paid listing.
4. Subscription Services
If ScientiaEdu introduces paid subscription plans, the applicable subscription terms and pricing will be displayed before payment.
Unless otherwise stated:
- Subscription fees are non-refundable after the subscription period begins.
- Unused subscription time does not automatically qualify for a refund.
- Cancellation of a subscription does not necessarily result in a refund for the remaining subscription period.
- The user may continue to access the applicable service until the end of the paid period, where the service terms permit.
5. Duplicate or Incorrect Payments
If a user believes that a payment has been made twice for the same service, the user should contact ScientiaEdu as soon as possible with:
- Name
- Registered email address
- Transaction/reference ID
- Date of payment
- Amount paid
- Relevant service or order details
ScientiaEdu may review the transaction and, where a genuine duplicate payment is confirmed, process an appropriate adjustment or refund.
6. Failed Transactions
If money has been debited from your bank account, card, UPI or other payment method but the corresponding ScientiaEdu service was not successfully activated due to a technical or payment-processing failure, please contact us with the transaction details.
After verification, ScientiaEdu may:
- Activate the applicable service; or
- Process an appropriate refund where the payment was successfully received but the service could not be delivered.
7. Cancellation Before Service Activation
Where a paid service has not yet been processed, activated or published, a cancellation request may be considered at the discretion of ScientiaEdu.
Cancellation does not automatically create a right to a refund. Any refund will be considered according to the specific service, transaction status and applicable law.
8. No Refund for Change of Mind
Refunds are generally not provided because a user:
- Changes their mind;
- No longer requires the service;
- Does not use an activated service;
- Does not receive an expected number of applications;
- Does not receive an interview;
- Does not get selected for a job;
- Does not recruit a candidate; or
- Does not achieve the expected employment or recruitment result.
ScientiaEdu provides a platform for connecting users and does not guarantee employment, candidate selection, recruitment, interviews or hiring outcomes.
9. Candidate Applications
Submitting a job application through ScientiaEdu does not involve the purchase of employment.
Therefore, there is no refund applicable simply because:
- A candidate is not shortlisted;
- An employer does not contact the candidate;
- A candidate is not selected;
- A job vacancy is filled;
- An employer rejects an application; or
- The recruitment process does not result in employment.
10. Employer Job Listings
ScientiaEdu does not guarantee that a paid or free job listing will result in:
- Applications;
- Suitable candidates;
- Interviews;
- Candidate selection; or
- Successful recruitment.
Payment for a job-posting service is payment for the platform/listing service, not for a guaranteed recruitment result.
11. Service Availability and Technical Issues
ScientiaEdu makes reasonable efforts to keep its digital platform operational.
However, temporary interruptions may occur because of:
- Server maintenance;
- Technical problems;
- Internet connectivity;
- Third-party service interruptions;
- Payment gateway issues;
- Security incidents; or
- Circumstances beyond our reasonable control.
Where a technical problem prevents a paid service from being delivered, ScientiaEdu may, depending on the circumstances, extend the service period, restore the service or consider an appropriate refund.
12. Third-Party Payment Gateways
Payments may be processed through third-party payment gateways.
A payment gateway may have its own terms, policies and transaction procedures.
ScientiaEdu is not responsible for delays caused solely by a third-party payment provider. However, users may contact ScientiaEdu regarding a payment that appears to have been successfully charged but for which the corresponding ScientiaEdu service was not received.
13. Statutory Rights
Nothing in this Refund & Returns Policy is intended to remove or restrict any consumer right, remedy or protection that cannot lawfully be excluded under applicable Indian law.
India’s Consumer Protection (E-Commerce) Rules, 2020 apply to specified e-commerce activities involving goods and services, including digital products, and contain requirements concerning consumer information and certain circumstances involving refunds. Consumer Affairs
Accordingly, ScientiaEdu will consider refund or other remedies where required by applicable law.
14. Refund Processing
Where a refund is approved, the refund will generally be processed through the original payment method or another appropriate method, subject to payment-provider procedures.
The actual time required for the amount to appear in the user’s account may depend on the relevant bank, card issuer, UPI provider or payment gateway.
15. How to Request Assistance
For payment-related concerns, users should contact ScientiaEdu with the following information:
Website: www.scientiaedu.com
Email: scientiaeducation@gmail.com
Phone/WhatsApp: +91 9864920707
Please include your transaction/reference ID wherever applicable.
16. Changes to This Policy
ScientiaEdu may update this Refund & Returns Policy when necessary because of changes to:
- Services;
- Payment methods;
- Website functionality;
- Business practices; or
- Applicable laws and regulations.
The updated version will be published on this page with a revised Effective Date.
17. Contact Information
ScientiaEdu – Teaching Jobs
Website: www.scientiaedu.com
Email: scientiaeducation@gmail.com
Address: Chandas Tower, Dispur, Guwahati, Assam, Pin Code: 781006.
Phone/WhatsApp: +91 9864920707
